Just a quick letter of gratitude for the wonderful job you did of selling our property at Sylvania. We were very pleased to work with you to achieve a sale price which met all our expectations. We would like to commend you on your professional approach to the sale. We found your manner with potential buyers both professional and warm. Your ability to highlight the positive aspects of our home and help the interested parties to visualise themselves in our home was superb. Although our home was on the market for a reasonable length of time prior to sale, it was sold very quickly once you took over management of the property. I believe your natural skill and professionalism contributed to this and your revised marketing campaign was excellent. Once again thankyou for keeping us involved through the entire process and for achieving such a fabulous result for us. It was an absolute pleasure to work with you.

- Tom & Toni
Sylvania

Michael Giles successfully sold my mother’s house in Sylvania.
He clearly outlined the process from the beginning, and was straightforward in his answers to all of my questions. He helped me through all the complexities of selling the house, making the process look easy.
Michael provided excellent and regular documentation from the beginning to the end of the process, including information on what similar properties had sold for in the area recently, and was very knowledgeable about how prices were trending. He provided realistic advice and backed it up with evidence. He kept me informed on all aspects of the process, good and bad, not just what he thought I wanted to hear.
There were no problems at all with the stylist, photographer, online marketing of the property and auction – all of which he organised. He employed staff who were always helpful, thoughtful, reliable and appropriate – as he was. In addition he managed the negotiations with prospective buyers very well – was always clear and calm. At no time did I feel pressured or rushed to accept something I was not happy with.
He has great client service skills. He always kept me up to date on any developments. He was punctual, truthful and sincere. I felt that Michael respected me as a client and always respected my home. During the open house process I trusted him to care for the house, which he always did.
I have no hesitation in recommending Michael’s service as a real estate agent.

- d
Sylvania

Just a quick note for you to show our thanks and appreciation for the sale of our property
Thank you for going above & beyond our expectations with not only the sale of our property, but also with the personal service you gave us
We felt very comfortable with you, and when asking for advice you always took the time to take our calls and offer any help you could. It's very rare to find a real estate agent who delivers what they promise!
We wouldn't hesitate to recommend you to family & friends and wish Collins & Giles all the best for the future

- Andrew & Sally
Kirrawee

My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.

Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.

In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.

The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.

I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.

Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.

- Louise
Sylvania

I would like to thankyou for all your help during the recent sale of my home. As you were aware, it was a very difficult decision to make the move after having spent so much time at the Esplanade and choosing an agent was no easy task. I am however, very glad that I decided to auction my property through your office. Your advice right through the whole process made my decision so much easier to make. I also appreciate your assistance in regards to the new home which I bought. Thankyou once again for all your efforts. I will certainly be recommending you to anyone I know who may need a real estate agent in the future.

- Gaye