My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.

Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.

In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.

The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.

I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.

Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.

- Louise
Sylvania

After 48 plus years we decided to downsize and sell our family home. We have previously sold many investment homes so had some experience to draw on.

Based on recommendation from two of our neighbours we contacted Collins and Giles.

Happy to say Michael Giles went far beyond the norm providing the highest level of personal service through every step of the sale process.
He explained and guided us throughout and while we didn't quite achieve the desired sale price it wasn't because of any lack of effort on Michael's part.

If you want an agency who personally will be involved, who wont load their fees with very doubtful additional services, who wont promise the earth, will keep you informed every step of the way then without hesitation we strongly recommend Michael Giles from Collins and Giles Sylvania.

- Lionel & Sharon
Oyster Bay

We write to you in order to confirm our sincere thanks for the competent and professional manner you and your staff handled the recent sale of our property.

From Day 1 you provided us with sound advice and guidance, and allayed our fears and concerns of the process of the forthcoming auction.

The result was beyond our expectations, and we were delighted with the price.

We would have the greatest of pleasure of endorsing the services of Collins and Giles to any prospective clients.

- Lyn & Kevin

I would like to take this opportunity to thank Michael Giles and his team from Collins and Giles Real Estate for their professional and helpful approach when selling our home.
From the moment I met Michael, he made me feel extremely comfortable. His honesty and integrity throughout the entire process is a true testament to his character.
Michael kept me informed every step of the way by providing me with regular updates and was always available to answer any questions I may have had. He has such an in depth and extensive knowledge of the property market and the homes in our area, and I really valued and trusted his guidance throughout the entire process. He was always punctual, reliable and courteous.
I am very pleased with the result that Michael achieved for us and I would highly recommend him to anyone who is considering selling their home.
Thank you Michael.

- Penny
Oyster Bay

Michael’s considerable experience was evident as he guided me through the complexities of the sale process. I was impressed with the marketing strategy which ensured optimal interest in the property. He has excellent interpersonal & communication skills and I was well informed throughout the sale. Michael was extremely genuine with his interactions with all people involved & I felt confident as Michael exhibited extensive knowledge of the real estate market. He has a wonderful working relationship with his staff & also ensured that an experienced auctioneer worked on the sale. I was very pleased with the result of the sale.

- Kathy