My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.

Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.

In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.

The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.

I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.

Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.

- Louise
Sylvania

We just wanted to thank you for the amazing job you did selling our house. We were very impressed with the way you kept us fully informed all the way through the process. Nothing was ever too much trouble when we asked, and your guidance was invaluable along the way. Staying calm in the whole sale process was what we needed and professionally provided. You went above and beyond our expectations.

- Steve & Heather
Sylvania

As a licensed real estate agent myself, when it came to selling my own family home I was naturally cautious and would accept nothing less than best practice!!
Michael of Collins and Giles Real Estate was straight talking and no nonsense. He was factual and knowledgeable on recent comparative sales in our area and had achieved some impressive results in recent months. Michael was quick to identify the strengths and weaknesses of our property, he was confident with his appraisal and clear in the action plan to sell our home for the best price.
The entire campaign was seamless - we knew what was happening at every step of the way and Michael did not try to condition us to lower our price expectation - just honest, transparent and frank communication.
The day before the Auction, Michael coached us through every possible scenario so there were no surprises.
Michael delivered everything he said he would and achieved an outstanding result for the sale of our home!
Thank you Michael Giles

- Amy
Oyster Bay

Thank you for all your work on our property sale and management over the years. I truly appreciate your kindness, generosity and chats that I've had with each of you.

- Sam
Sylvania

After 48 plus years we decided to downsize and sell our family home. We have previously sold many investment homes so had some experience to draw on.

Based on recommendation from two of our neighbours we contacted Collins and Giles.

Happy to say Michael Giles went far beyond the norm providing the highest level of personal service through every step of the sale process.
He explained and guided us throughout and while we didn't quite achieve the desired sale price it wasn't because of any lack of effort on Michael's part.

If you want an agency who personally will be involved, who wont load their fees with very doubtful additional services, who wont promise the earth, will keep you informed every step of the way then without hesitation we strongly recommend Michael Giles from Collins and Giles Sylvania.

- Lionel & Sharon
Oyster Bay