We wish to thankyou sincerely for all your efforts in the recent marketing and sale of our property. First we were visited by you to explain all the details about the marketing program. We discussed brochures, advertising and open house details and were able to ask questions which enabled us to understand what was going to happen. We thank you for being courteous, efficient and at all times striving for the best results possible for the sale of our property. You kept us informed at all times and, most importantly, found a buyer; and this, during a very quiet market. We could not have been more pleased with your professionalism during the whole of the marketing campaign and throughout the finalisation of the sale. We have no hesitation in recommending you to any prospective seller or purchaser.

- Robyn & Phil

From our first interaction with Michael Giles it was instantly obvious that his knowledge of the Real Estate industry was not only comprehensive, it was absolute. It was very apparent that the sale of our property would be in capable hands. Throughout the entire procedure he was informative and attentive to every detail. Even after hours he was immediately available to advise on any question, and with a constantly pleasant attitude, and charismatic and engaging personality, no aspect of the sale was too much trouble. In a society punctuated by mediocrity what a refreshing experience it was to observe a dedicated professional at work.

- Juris & Carol

We were impressed by your professionalism throughout the process of marketing and selling the family home. Your advice was always well considered and you very effectively maintained communication from the outset to completion. You also maintained your positivity along the way and if ours flagged you raised ours as needed. We are pleased with the outcome you and you team achieved. We have no hesitation recommending you and your firm to anyone contemplating a sale

- Peter & Chris
Como

We write to you in order to confirm our sincere thanks for the competent and professional manner you and your staff handled the recent sale of our property.

From Day 1 you provided us with sound advice and guidance, and allayed our fears and concerns of the process of the forthcoming auction.

The result was beyond our expectations, and we were delighted with the price.

We would have the greatest of pleasure of endorsing the services of Collins and Giles to any prospective clients.

- Lyn & Kevin

Michael Giles successfully sold my mother’s house in Sylvania.
He clearly outlined the process from the beginning, and was straightforward in his answers to all of my questions. He helped me through all the complexities of selling the house, making the process look easy.
Michael provided excellent and regular documentation from the beginning to the end of the process, including information on what similar properties had sold for in the area recently, and was very knowledgeable about how prices were trending. He provided realistic advice and backed it up with evidence. He kept me informed on all aspects of the process, good and bad, not just what he thought I wanted to hear.
There were no problems at all with the stylist, photographer, online marketing of the property and auction – all of which he organised. He employed staff who were always helpful, thoughtful, reliable and appropriate – as he was. In addition he managed the negotiations with prospective buyers very well – was always clear and calm. At no time did I feel pressured or rushed to accept something I was not happy with.
He has great client service skills. He always kept me up to date on any developments. He was punctual, truthful and sincere. I felt that Michael respected me as a client and always respected my home. During the open house process I trusted him to care for the house, which he always did.
I have no hesitation in recommending Michael’s service as a real estate agent.

- d
Sylvania