Michael was fantastic throughout the entire process
My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.
Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.
In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.
The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.
I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.
Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.
We wish to take this opportunity to let you know how pleased we were with the professional service provided by Michael Giles from Collins & Giles Real Estate. Michael’s diligence and prompt service helped ensure that our property in Sylvania sold. He took the effort to keep us well informed with the status of the inspections and negotiations throughout duration of the listing. His good communication skills helped make the sale process easier for us.