My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.

Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.

In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.

The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.

I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.

Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.

- Louise
Sylvania

When I had to think about moving & selling my house in which I'd lived for 55 years I thought I would choose one of the real estate groups that had been here as long as I had, and then I heard about this agent who had helped a lady who lived on her own in a magnificent home and was very worried about selling her home and about an agent who was so kind & helpful to her. I felt convinced to repay his kindness to her by giving him my house to sell and of course he helped & encourages me as much as he had her because that's the kind of person he is, considerate and very wise in the house selling business.
Thank you very much Michael, I will be forever grateful to you

- Rosemary
Kareela

Collins and Giles Real Estate have provided as outstanding service, even to family members who were not directly involved with the sale of our family home. We want to thankyou from the bottom of our hearts for your diligence, kindness and compassion during what would otherwise have been a very stressful time. We will recommend Collins and Giles to everyone wishing to sell their house with agents who are truly concerned with the wellbeing of their clients. Thankyou for your willingness and availability to provide advice and help whenever needed.

- Lara & Brad

I would like to thankyou for all your help during the recent sale of my home. As you were aware, it was a very difficult decision to make the move after having spent so much time at the Esplanade and choosing an agent was no easy task. I am however, very glad that I decided to auction my property through your office. Your advice right through the whole process made my decision so much easier to make. I also appreciate your assistance in regards to the new home which I bought. Thankyou once again for all your efforts. I will certainly be recommending you to anyone I know who may need a real estate agent in the future.

- Gaye

As a licensed real estate agent myself, when it came to selling my own family home I was naturally cautious and would accept nothing less than best practice!!
Michael of Collins and Giles Real Estate was straight talking and no nonsense. He was factual and knowledgeable on recent comparative sales in our area and had achieved some impressive results in recent months. Michael was quick to identify the strengths and weaknesses of our property, he was confident with his appraisal and clear in the action plan to sell our home for the best price.
The entire campaign was seamless - we knew what was happening at every step of the way and Michael did not try to condition us to lower our price expectation - just honest, transparent and frank communication.
The day before the Auction, Michael coached us through every possible scenario so there were no surprises.
Michael delivered everything he said he would and achieved an outstanding result for the sale of our home!
Thank you Michael Giles

- Amy
Oyster Bay