Michael Giles successfully sold my mother’s house in Sylvania.
He clearly outlined the process from the beginning, and was straightforward in his answers to all of my questions. He helped me through all the complexities of selling the house, making the process look easy.
Michael provided excellent and regular documentation from the beginning to the end of the process, including information on what similar properties had sold for in the area recently, and was very knowledgeable about how prices were trending. He provided realistic advice and backed it up with evidence. He kept me informed on all aspects of the process, good and bad, not just what he thought I wanted to hear.
There were no problems at all with the stylist, photographer, online marketing of the property and auction – all of which he organised. He employed staff who were always helpful, thoughtful, reliable and appropriate – as he was. In addition he managed the negotiations with prospective buyers very well – was always clear and calm. At no time did I feel pressured or rushed to accept something I was not happy with.
He has great client service skills. He always kept me up to date on any developments. He was punctual, truthful and sincere. I felt that Michael respected me as a client and always respected my home. During the open house process I trusted him to care for the house, which he always did.
I have no hesitation in recommending Michael’s service as a real estate agent.

- d
Sylvania

Nellon and I would like to take this opportunity to thankyou for your help in the sale of our home at Birdwood Street Sylvania. It is a pleasure to have you as our agent. Your professional advice, marketing approach, timely communication and especially your dedication and honesty has made the process of selling a unique villa home less stressful. We felt comfortable in placing our total trust in your advice every step of the way. You have helped us achieve a very good result in the end. Once again thankyou very much Michael, there is no doubt you will be the first person to contact in our future real estate dealings and we have no hesitation in recommending you and your agency to our family and friends should the circumstance arise.

- Maggie
Sylvania

Thanks for all your help selling our family home it was really appreciated. You kept us informed every step of the way and your advice & marketing certainly made sure we got a great result on auction day. Everything you did went above & beyond our expectations. We will definitely be telling anybody we know who is selling their home to come and speak with you first.
Thanks again.

- Kristine
Miranda

My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.

Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.

In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.

The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.

I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.

Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.

- Louise
Sylvania

I want to congratulate you on the professional way in which you conducted the sale of my Villa. You kept me informed on all movements either by phone or personal updates. I was able to make my decision on your reports. The offer I accepted was most acceptable and the early settlement was very important. I had heard good reports on your agency and that was the reason to give the work to you.

- Shirley