We wish to take this opportunity to let you know how pleased we were with the professional service provided by Michael Giles from Collins & Giles Real Estate. Michael’s diligence and prompt service helped ensure that our property in Sylvania sold. He took the effort to keep us well informed with the status of the inspections and negotiations throughout duration of the listing. His good communication skills helped make the sale process easier for us.

- Grant & Felicity
Sylvania

After 48 plus years we decided to downsize and sell our family home. We have previously sold many investment homes so had some experience to draw on.

Based on recommendation from two of our neighbours we contacted Collins and Giles.

Happy to say Michael Giles went far beyond the norm providing the highest level of personal service through every step of the sale process.
He explained and guided us throughout and while we didn't quite achieve the desired sale price it wasn't because of any lack of effort on Michael's part.

If you want an agency who personally will be involved, who wont load their fees with very doubtful additional services, who wont promise the earth, will keep you informed every step of the way then without hesitation we strongly recommend Michael Giles from Collins and Giles Sylvania.

- Lionel & Sharon
Oyster Bay

Thankyou for your help in selling our house recently. When we signed with you, some of our friends and neighbours thought that we should have signed with one of the bigger agencies, but I realise we made the right choice. We were kept fully informed and had constant updates throughout the campaign and you were always available to answer any queries we had.

As for the auction result, the price achieved says it all – a suburb record!

We would be happy to recommend your company to any prospective vendors

- Ros & Mike
Como

Michael Giles successfully sold my mother’s house in Sylvania.
He clearly outlined the process from the beginning, and was straightforward in his answers to all of my questions. He helped me through all the complexities of selling the house, making the process look easy.
Michael provided excellent and regular documentation from the beginning to the end of the process, including information on what similar properties had sold for in the area recently, and was very knowledgeable about how prices were trending. He provided realistic advice and backed it up with evidence. He kept me informed on all aspects of the process, good and bad, not just what he thought I wanted to hear.
There were no problems at all with the stylist, photographer, online marketing of the property and auction – all of which he organised. He employed staff who were always helpful, thoughtful, reliable and appropriate – as he was. In addition he managed the negotiations with prospective buyers very well – was always clear and calm. At no time did I feel pressured or rushed to accept something I was not happy with.
He has great client service skills. He always kept me up to date on any developments. He was punctual, truthful and sincere. I felt that Michael respected me as a client and always respected my home. During the open house process I trusted him to care for the house, which he always did.
I have no hesitation in recommending Michael’s service as a real estate agent.

- d
Sylvania

We write to you in order to confirm our sincere thanks for the competent and professional manner you and your staff handled the recent sale of our property.

From Day 1 you provided us with sound advice and guidance, and allayed our fears and concerns of the process of the forthcoming auction.

The result was beyond our expectations, and we were delighted with the price.

We would have the greatest of pleasure of endorsing the services of Collins and Giles to any prospective clients.

- Lyn & Kevin