Michael my wife, Robyn and myself have no hesitation in recommending Michael Giles of Collins and Giles Real Estate, Sylvania. The level of professionalism, communication and practical assistance was very impressive and we have no hesitation in recommending Collins & Giles as the most ethical, honest and hardworking real estate agents in Sylvania, If not Sydney. I have rarely met people in business who have displayed such passionate dedication to the work. Well done Michael Giles and all your staff!

- Robyn & Victor
Sylvania

Michael Giles successfully sold my mother’s house in Sylvania.
He clearly outlined the process from the beginning, and was straightforward in his answers to all of my questions. He helped me through all the complexities of selling the house, making the process look easy.
Michael provided excellent and regular documentation from the beginning to the end of the process, including information on what similar properties had sold for in the area recently, and was very knowledgeable about how prices were trending. He provided realistic advice and backed it up with evidence. He kept me informed on all aspects of the process, good and bad, not just what he thought I wanted to hear.
There were no problems at all with the stylist, photographer, online marketing of the property and auction – all of which he organised. He employed staff who were always helpful, thoughtful, reliable and appropriate – as he was. In addition he managed the negotiations with prospective buyers very well – was always clear and calm. At no time did I feel pressured or rushed to accept something I was not happy with.
He has great client service skills. He always kept me up to date on any developments. He was punctual, truthful and sincere. I felt that Michael respected me as a client and always respected my home. During the open house process I trusted him to care for the house, which he always did.
I have no hesitation in recommending Michael’s service as a real estate agent.

- d
Sylvania

From our first meeting with Michael, we knew we had found the right agent to sell our home. Michael is professional, experienced and enthusiastic and he understood that we were selling not only our biggest asset but also our home. Michael’s advice was spot on in every aspect. He knew exactly what needed to be done both to prepare the house for sale and to market the property, and his recommendations around selling at auction were correct. He was always available to answer our questions, was available to potential buyers, and he gave detailed feedback after each open house and inspection. After the successful sale of our home at auction, Michael remained in regular contact with us and with the successful purchaser. Collins & Giles was recommended to us by friends and we have recommended Collins & Giles to our friends.

- Amanda & Brendan

When I had to think about moving & selling my house in which I'd lived for 55 years I thought I would choose one of the real estate groups that had been here as long as I had, and then I heard about this agent who had helped a lady who lived on her own in a magnificent home and was very worried about selling her home and about an agent who was so kind & helpful to her. I felt convinced to repay his kindness to her by giving him my house to sell and of course he helped & encourages me as much as he had her because that's the kind of person he is, considerate and very wise in the house selling business.
Thank you very much Michael, I will be forever grateful to you

- Rosemary
Kareela

My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.

Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.

In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.

The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.

I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.

Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.

- Louise
Sylvania