Michael was fantastic throughout the entire process
My parents had been in their home in Sylvania for 61 years, having bought the land prior to their wedding and then built the original house, and extended it as the family grew over the years. So the decision to move to a retirement village was a hard one for them. It also happened quite quickly due to their changing health needs so we all needed to work quickly to make sure that the house sale went through in the right time frame.
Michael was fantastic throughout the entire process - right from the start he was sensitive to their needs. They had never moved house or sold a property and so all of this process was new to them. At their age too it was all quite confusing, and Michael treated them with respect and kindness and this them feel so much more comfortable with the process.
In addition to the care he showed them, he was very good at professionally handling the communication with the rest of the family across the sales period.
The whole process was handled efficiently and we were able to achieve an excellent price in a soft market within 3 weeks of placing the house on the market. Michael worked closely with all prospective buyers, and we were able to finalise the sale without the added stress of an auction which we all felt would have been hard for my parents to handle.
I would highly recommend Michael to anyone wanting to sell their property. He was honest and straight with us at all times. He communicated clearly with everyone and made sure that we were all kept up to date with every part of the process. I also felt he acted with integrity with everyone, which is hard to find these days. His fees were very competitive, and this was also important to us so that my parents were able to cover all the costs of the move.
Thank you Michael for helping us all get through a tricky process. Mum and Dad are happy in their new home and this has only been possible due to the work you have done to make sure they got the best possible price and sales terms which brought everything together so well.
Michael brings a level of confidence with his valuable experience
We had no hesitation in engaging Michael Giles to sell our family home following a positive experience with a previous property. Michael brings a level of confidence with his valuable experience and knowledge in real estate and the important negotiations required to secure the best outcome for his clients. It is always emotional selling a home that you love and Michael’s support made the process easier.
GREAT HELP WITH GREAT SUGGESTIONS
Michael is an excellent agent who helped me sell my house in difficult times. He is knowledgeable and honest and was always available and quick to respond to enquiries. In the early stages, he offered sound advice and suggestions and as the process progressed he explained each step giving helpful guidance about possible alternative actions. My house sold and I am very pleased with the outcome
committed to throughout the whole process
From the moment I met Michael, I knew he was the right choice. No rubbish or intensive sell.
He walked me through the steps of selling my parents family home.
After coming to see my parents place, Michael came up with a strategy to sell the property, which he was committed to throughout the whole process.
His attention to detail flows through into the documentation produced including letter box drops, photos and the weekly inspection reports where he noted all the prospective buyers comments into a well presented and easy to read format.
Michael has a professional attitude towards his passion of real estate.
I would not hesitate to recommend Michael & his team & would certainly use his services again.
didn’t hesitate to go beyond what I expected of a real estate agent
Michael recently sold my parent’s home of 53 years. It was evident from the start that he had a wide local knowledge and a great deal of experience. He was extremely helpful and didn’t hesitate to go beyond what I expected of a real estate agent. He organized the gardener, pest and building inspections, house and carpet cleaners. Since I live about two hours from the house, he made himself available to open up the house to those carrying out these services and also to the house clearers that removed all my parent’s belongings. He always checked afterwards to see that the job was done properly. He even visited the house to liaise with a Gumtree buyer who came to collect tools that I had sold. Michael guided me through the sale process and communicated regularly about the house preparation, open homes and auction. I am very grateful to Michael for all his help and highly recommend him to everyone looking to sell
keep you informed every step of the way
After 48 plus years we decided to downsize and sell our family home. We have previously sold many investment homes so had some experience to draw on.
Based on recommendation from two of our neighbours we contacted Collins and Giles.
Happy to say Michael Giles went far beyond the norm providing the highest level of personal service through every step of the sale process.
He explained and guided us throughout and while we didn't quite achieve the desired sale price it wasn't because of any lack of effort on Michael's part.
If you want an agency who personally will be involved, who wont load their fees with very doubtful additional services, who wont promise the earth, will keep you informed every step of the way then without hesitation we strongly recommend Michael Giles from Collins and Giles Sylvania.
- Lionel & Sharon
I really valued and trusted his guidance throughout the entire process
I would like to take this opportunity to thank Michael Giles and his team from Collins and Giles Real Estate for their professional and helpful approach when selling our home.
From the moment I met Michael, he made me feel extremely comfortable. His honesty and integrity throughout the entire process is a true testament to his character.
Michael kept me informed every step of the way by providing me with regular updates and was always available to answer any questions I may have had. He has such an in depth and extensive knowledge of the property market and the homes in our area, and I really valued and trusted his guidance throughout the entire process. He was always punctual, reliable and courteous.
I am very pleased with the result that Michael achieved for us and I would highly recommend him to anyone who is considering selling their home.
Thank you Michael.
Strong knowledge of the housing market and marketing
Michael has a strong knowledge of the housing market and marketing. He regularly updated us regarding prospective buyers, their comments and offers. Michael was always honest, positive, energetic and achieved a very good result for us. We felt that Michael was working in our best interests and was always available to answer any questions we had.
We highly recommend Michael Giles of Collins and Giles to anyone considering selling their property.
- Peter & Marie
MICHAEL GILES - THE ONLY AGENT TO SELL YOUR PROPERTY!!!
As a licensed real estate agent myself, when it came to selling my own family home I was naturally cautious and would accept nothing less than best practice!!
Michael of Collins and Giles Real Estate was straight talking and no nonsense. He was factual and knowledgeable on recent comparative sales in our area and had achieved some impressive results in recent months. Michael was quick to identify the strengths and weaknesses of our property, he was confident with his appraisal and clear in the action plan to sell our home for the best price.
The entire campaign was seamless - we knew what was happening at every step of the way and Michael did not try to condition us to lower our price expectation - just honest, transparent and frank communication.
The day before the Auction, Michael coached us through every possible scenario so there were no surprises.
Michael delivered everything he said he would and achieved an outstanding result for the sale of our home!
Thank you Michael Giles
The result was beyond our expectation
We write to you in order to confirm our sincere thanks for the competent and professional manner you and your staff handled the recent sale of our property.
From Day 1 you provided us with sound advice and guidance, and allayed our fears and concerns of the process of the forthcoming auction.
The result was beyond our expectations, and we were delighted with the price.
We would have the greatest of pleasure of endorsing the services of Collins and Giles to any prospective clients.
- Lyn & Kevin
professional approach and friendly optimism
They say a picture says a thousand words, and this one does!
It has been a pleasure doing business with Collins and Giles real Estate, your professional approach and friendly optimism inspired our confidence throughout the campaign and brought about a great result.
We will not hesitate to recommend your services in the future.
- Pauline & Robert
He has great client service skills
Michael Giles successfully sold my mother’s house in Sylvania.
He clearly outlined the process from the beginning, and was straightforward in his answers to all of my questions. He helped me through all the complexities of selling the house, making the process look easy.
Michael provided excellent and regular documentation from the beginning to the end of the process, including information on what similar properties had sold for in the area recently, and was very knowledgeable about how prices were trending. He provided realistic advice and backed it up with evidence. He kept me informed on all aspects of the process, good and bad, not just what he thought I wanted to hear.
There were no problems at all with the stylist, photographer, online marketing of the property and auction – all of which he organised. He employed staff who were always helpful, thoughtful, reliable and appropriate – as he was. In addition he managed the negotiations with prospective buyers very well – was always clear and calm. At no time did I feel pressured or rushed to accept something I was not happy with.
He has great client service skills. He always kept me up to date on any developments. He was punctual, truthful and sincere. I felt that Michael respected me as a client and always respected my home. During the open house process I trusted him to care for the house, which he always did.
I have no hesitation in recommending Michael’s service as a real estate agent.
we'd 100% recommend you
We'd just like to say a quick thanks for your help with the sale of our property at Sylvania. Your advice regarding leasing & selling over the years has been of really great assistance to us. We'd 100% recommend you & your company to anybody looking to sell or rent their home.
- Michael & Laura
thanks for all your help selling our family home
Thanks for all your help selling our family home it was really appreciated. You kept us informed every step of the way and your advice & marketing certainly made sure we got a great result on auction day. Everything you did went above & beyond our expectations. We will definitely be telling anybody we know who is selling their home to come and speak with you first.
strong market knowledge
I researched the housing market on the Internet and talked to a number of agents before we choose Michael to sell my mother's house.
Michael has a strong knowledge of the market and he looked after our interests. He was positive and energetic and kept us informed of prospective buyers and negotiated to get the best price for her property.
We would certainly recommend Michael Giles at Collins & Giles Real Estate to anyone looking to sell their home.
I was very pleased to engage Michael Giles to sell my unit.
He presented the unit beautifully on the Internet and in his promotional material and was very motivated to sell the unit for the best possible price.
He regularly kept me informed of prospective buyers and their offers and comments.
He was very good at negotiating and the sale price exceeded my expectations.
Thankyou for your help in selling our house recently. When we signed with you, some of our friends and neighbours thought that we should have signed with one of the bigger agencies, but I realise we made the right choice. We were kept fully informed and had constant updates throughout the campaign and you were always available to answer any queries we had.
As for the auction result, the price achieved says it all – a suburb record!
We would be happy to recommend your company to any prospective vendors
- Ros & Mike
above and beyond our expectations
We just wanted to thank you for the amazing job you did selling our house. We were very impressed with the way you kept us fully informed all the way through the process. Nothing was ever too much trouble when we asked, and your guidance was invaluable along the way. Staying calm in the whole sale process was what we needed and professionally provided. You went above and beyond our expectations.
- Steve & Heather
above & beyond expectations
Just a quick note for you to show our thanks and appreciation for the sale of our property
Thank you for going above & beyond our expectations with not only the sale of our property, but also with the personal service you gave us
We felt very comfortable with you, and when asking for advice you always took the time to take our calls and offer any help you could. It's very rare to find a real estate agent who delivers what they promise!
We wouldn't hesitate to recommend you to family & friends and wish Collins & Giles all the best for the future
- Andrew & Sally
you very effectively maintained communication
We were impressed by your professionalism throughout the process of marketing and selling the family home. Your advice was always well considered and you very effectively maintained communication from the outset to completion. You also maintained your positivity along the way and if ours flagged you raised ours as needed. We are pleased with the outcome you and you team achieved. We have no hesitation recommending you and your firm to anyone contemplating a sale
- Peter & Chris
guided me through the complexities of the sale process
Michael’s considerable experience was evident as he guided me through the complexities of the sale process. I was impressed with the marketing strategy which ensured optimal interest in the property. He has excellent interpersonal & communication skills and I was well informed throughout the sale. Michael was extremely genuine with his interactions with all people involved & I felt confident as Michael exhibited extensive knowledge of the real estate market. He has a wonderful working relationship with his staff & also ensured that an experienced auctioneer worked on the sale. I was very pleased with the result of the sale.
Fast, efficient and professional services
I just wanted to drop a note and say thankyou for your services in the sale of my home in Oyster Bay. Your fast, efficient and professional services have meant a fast, efficient and professional sale, second to none. I have very much appreciated your approach, execution and delivery when it came to selling my home, and you have made what can be a most emotional time, a pleasant experience with a fantastic result. I would have no hesitation in recommending your services to any vendors. I can only hope they have the unique sales experience I have had and walk away with the same satisfaction in knowing they made the right choice in selecting your business. Please if you require any further referrals, don’t hesitate in sending them to me.
No problem was too small
Just a short note to say thankyou for the excellent manner we enjoyed from you with the sale of our property. Your professional approach to everything was very much appreciated. No problem was too small for your prompt attention. We would recommend you to our friends with the utmost confidence.
- John & Yvonne
We wish to take this opportunity to let you know how pleased we were with the professional service provided by Michael Giles from Collins & Giles Real Estate. Michael’s diligence and prompt service helped ensure that our property in Sylvania sold. He took the effort to keep us well informed with the status of the inspections and negotiations throughout duration of the listing. His good communication skills helped make the sale process easier for us.
- Grant & Felicity
Collins and Giles Real Estate have provided as outstanding service, even to family members who were not directly involved with the sale of our family home. We want to thankyou from the bottom of our hearts for your diligence, kindness and compassion during what would otherwise have been a very stressful time. We will recommend Collins and Giles to everyone wishing to sell their house with agents who are truly concerned with the wellbeing of their clients. Thankyou for your willingness and availability to provide advice and help whenever needed.
- Lara & Brad
I would have no hesitation in recommending you
I would like to express my thanks and gratitude to you for all the help you gave before, during & after the sale of my property. From the time we approached your agency to handle the sale of our property you have made yourself available, been approachable and nothing seemed to be a nuisance. It is a very stressful time and you were able to steer us through all the difficult decisions. I would have no hesitation in recommending you and your agency to any prospective buyers or sellers.
Executed the plan as promised with minimal stress
We just wanted to say how much we appreciated your help in the sale of our property. Friendly, professional and easy to deal with you put plan into place for the sale of our property and executed the plan as promised with minimal stress on us during that time. Your advice regarding purchasing a new property has also been greatly appreciated. We will have no hesitation in recommending your services to anyone who is considering selling their home.
- Shelley & Graeme
Sold above our asking price at the first open home
Thankyou for your help with the sale of our apartment. We couldn’t be happier with the result. Selling above our asking price at the first open home certainly made the whole process easy. Your advice from the first time we met was always helpful and the selling plan you put in place definitely worked. We would have no hesitation in recommending you to anyone looking to sell their home.
We were impressed by your enthusiastic approach
We would like to thankyou for your help with the recent sale of our home at Como. It was a great result and we were certainly very happy with the price we achieved. From our very first meeting we were impressed by your enthusiastic approach and knowledge of the local real estate market. Your updates throughout the campaign were always informative and the advice in relation to the preparation of our home for sale was spot on. We were very impressed with your professionalism, Honesty and integrity. Should anybody we know be looking for an agent to help sell their home we would be happy to recommend your services. Thankyou to yourself and all your staff.
- Fay & Dean
Exceeded our reserve by $100,000
We would like to thankyou very much for the excellent results achieved by you in the auction of our house at Sylvania. The sale which exceeded our reserve by $100,000.00 was very professionally handled.
- Hugh & Cindy
I want to congratulate you
I want to congratulate you on the professional way in which you conducted the sale of my Villa. You kept me informed on all movements either by phone or personal updates. I was able to make my decision on your reports. The offer I accepted was most acceptable and the early settlement was very important. I had heard good reports on your agency and that was the reason to give the work to you.
We appreciate all your efforts
Thankyou for being our agent for our townhouse. We appreciate all your efforts to sell our place and are now well settled in our new home.
- Hayley & Darren
Extremely quick and easy
Thankyou very much for your efforts and assistance in the sale of my property. You made the process extremely quick and easy.
- Steve & Fiona
Professional & enthusiastic approach
Just a quick note to thankyou for all your help with the sale of our home at Sylvania. Your professional & enthusiastic approach and feedback whilst you were helping us with the sale of our home made our decisions very simple. We are very happy in our new home and are glad that we made the move. It was a pleasure to deal with both you and your office. We will definitely be recommending you to anybody we know who wants to sell their home.
- Ray & Madeleine
We want to express how grateful we are
We want to express how grateful we are for the way in which you conducted the sale of our property. We felt privileged to have such a competent and diligent real estate agent, who took care of every fine detail and achieve the best possible result in every way. Integrity, astuteness and a caring personality are just a few of the wonderful qualities you display, which enabled the sale of our home to be such a smooth and pleasant process. Your outstanding service and performance, excellent experience, prompt and courteous attention at all times, have been second to none. We have no hesitation in recommending you as the best professional in the area, for anyone looking for a real estate agent. Thankyou we look forward to dealing with you in the future.
- Tony & Lillian
Could not have been more pleased
We wish to thankyou sincerely for all your efforts in the recent marketing and sale of our property. First we were visited by you to explain all the details about the marketing program. We discussed brochures, advertising and open house details and were able to ask questions which enabled us to understand what was going to happen. We thank you for being courteous, efficient and at all times striving for the best results possible for the sale of our property. You kept us informed at all times and, most importantly, found a buyer; and this, during a very quiet market. We could not have been more pleased with your professionalism during the whole of the marketing campaign and throughout the finalisation of the sale. We have no hesitation in recommending you to any prospective seller or purchaser.
- Robyn & Phil
I am over the moon
Thankyou for guiding me through the stressful time of decision making that ultimately resulted in the purchase of my new home. I am over the moon and still celebrating.
Total trust in your advice
Nellon and I would like to take this opportunity to thankyou for your help in the sale of our home at Birdwood Street Sylvania. It is a pleasure to have you as our agent. Your professional advice, marketing approach, timely communication and especially your dedication and honesty has made the process of selling a unique villa home less stressful. We felt comfortable in placing our total trust in your advice every step of the way. You have helped us achieve a very good result in the end. Once again thankyou very much Michael, there is no doubt you will be the first person to contact in our future real estate dealings and we have no hesitation in recommending you and your agency to our family and friends should the circumstance arise.
Such a fabulous result for us
Just a quick letter of gratitude for the wonderful job you did of selling our property at Sylvania. We were very pleased to work with you to achieve a sale price which met all our expectations. We would like to commend you on your professional approach to the sale. We found your manner with potential buyers both professional and warm. Your ability to highlight the positive aspects of our home and help the interested parties to visualise themselves in our home was superb. Although our home was on the market for a reasonable length of time prior to sale, it was sold very quickly once you took over management of the property. I believe your natural skill and professionalism contributed to this and your revised marketing campaign was excellent. Once again thankyou for keeping us involved through the entire process and for achieving such a fabulous result for us. It was an absolute pleasure to work with you.
- Tom & Toni
I would sincerely like to thank Collins & Giles Real Estate, for their assistance in the sale of my property at Sylvania Heights. Specifically I would like to thank you Michael, for your professionalism with regard to myself and all prospective purchasers. As you are aware I initially placed this property on the market with another Agent and there is no comparison with the all-round operation performed by Collins & Giles Real Estate.
Very glad that I decided to auction my property through your office
I would like to thankyou for all your help during the recent sale of my home. As you were aware, it was a very difficult decision to make the move after having spent so much time at the Esplanade and choosing an agent was no easy task. I am however, very glad that I decided to auction my property through your office. Your advice right through the whole process made my decision so much easier to make. I also appreciate your assistance in regards to the new home which I bought. Thankyou once again for all your efforts. I will certainly be recommending you to anyone I know who may need a real estate agent in the future.
Prompt and continuous attention at all times
Just a quick note to thankyou for the help on the sale of our home at Sylvania. Your outstanding service and performance excellent experience prompt and continuous attention at all times, have been second to none for recommending Collins & Giles Real Estate.
- Warren & Christine
Most ethical, honest and hardworking real estate agent
Michael my wife, Robyn and myself have no hesitation in recommending Michael Giles of Collins and Giles Real Estate, Sylvania. The level of professionalism, communication and practical assistance was very impressive and we have no hesitation in recommending Collins & Giles as the most ethical, honest and hardworking real estate agents in Sylvania, If not Sydney. I have rarely met people in business who have displayed such passionate dedication to the work. Well done Michael Giles and all your staff!
- Robyn & Victor
You made the whole thing very easy
Just a note to say thankyou very much for all of your assistance and work in selling our townhouse in Pembroke Street, Sylvania. Given that it was our first time selling a property, we were unsure of the processes. You made the whole thing very easy and smooth for us, and I believe we obtained a very good outcome from the sale. You were aware of the need for us to sell quickly as we were leaving Sydney, and you ensured that everything was organised and ready for us to go on the market ASAP. I would have no hesitation in recommending you to anyone looking to sell their property.
What a refreshing experience
From our first interaction with Michael Giles it was instantly obvious that his knowledge of the Real Estate industry was not only comprehensive, it was absolute. It was very apparent that the sale of our property would be in capable hands. Throughout the entire procedure he was informative and attentive to every detail. Even after hours he was immediately available to advise on any question, and with a constantly pleasant attitude, and charismatic and engaging personality, no aspect of the sale was too much trouble. In a society punctuated by mediocrity what a refreshing experience it was to observe a dedicated professional at work.
- Juris & Carol
Couldn’t be happier
Thank you for your absolute sincere and conscientious effort in assisting us to sell our Riverview Road property. We are so appreciative and couldn’t be happier. It has been a pleasure doing business with such a genuine team. We commend you.
- Graeme & Tracey
Top dollar was reached for our house
Thank you for all your efforts and professionalism in selling our home in Box Road. We found you very informative, easy to deal with, and confident in your formulated approach to the sale process. We know you worked hard to ensure top dollar was reached for our house, definitely more than we had hoped for, and we really appreciate that. We would have no hesitation in recommending you to family, friends, or anyone else that sees this letter.
- Dan & Michelle
Professional, experienced and enthusiastic
From our first meeting with Michael, we knew we had found the right agent to sell our home. Michael is professional, experienced and enthusiastic and he understood that we were selling not only our biggest asset but also our home. Michael’s advice was spot on in every aspect. He knew exactly what needed to be done both to prepare the house for sale and to market the property, and his recommendations around selling at auction were correct. He was always available to answer our questions, was available to potential buyers, and he gave detailed feedback after each open house and inspection. After the successful sale of our home at auction, Michael remained in regular contact with us and with the successful purchaser. Collins & Giles was recommended to us by friends and we have recommended Collins & Giles to our friends.